Chef's Pantry is committed to respecting your privacy and providing you proper protection and management of any Identifiable Individual Information you choose to share with us. "Identifiable Individual Information" consists of any information by which you can be personally identified or contacted, such as your first and last name, home or other physical address (including street name and name of a city or town), telephone number, or e-mail address.

Chef's Pantry will not sell, share, or rent your Identifiable Individual Information to third parties in ways different from what is disclosed in this statement.

Collecting Your Information

Chef's Pantry collects information from you at several different points on our website to facilitate the delivery of services or the fulfillment of an order. There will be times, such as when placing an order; subscribing to a service; registering to receive catalogs; participating in promotions, surveys and contests, at which we may request personal information such as your name, billing/shipping address, telephone number, e-mail address, credit card information, etc. It is solely your choice whether or not you provide this information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service, or display certain content on our website.

We may use outside purveyors to ship orders directly, and a credit card processing company to bill you for goods and services. In connection with these services, it is necessary to share certain Personally Identifiable Information with such providers. These companies do not retain, share, store or use Personally Identifiable Information for any secondary purposes.

At times, we may partner with third parties to provide specific services, such as the mailing of our newsletters. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use Personally Identifiable Information except for the purpose of providing these services.

We also may use non-identifying and aggregate information (as opposed to identifiable individual information) about our customers and/or visitors to better design our website and we may provide it to advertisers and other third parties.

Updating, Correcting and Changing Your Information

At any time you may review, update, correct, or change the Personally Identifiable Information you have provided to us. You may also choose to no longer receive any communication from Chef's Pantry. You may use our website, to change your information or to remove your subscription to our newsletter. Alternatively, you can e-mail us at info@chefspantryonline.com or write to us at P.O. Box 429, Langley, WA 98260.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user.

We use cookies to identify one user from another and to track marketing promotions and apply promotional discounts. The cookies contain no Personally Identifiable Information. As our shopping cart functionality requires the use of cookies to function, you will not be able to make purchases on our site if you have disabled cookies in your browser. Once you close your browser, the cookie expires.

Links

This web site may contain links to other sites. Please be aware that Chef's Pantry is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this web site.

Security

This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. SSL (Secure Sockets Layer) to transmit your personal information to our servers. SSL is a set of rules followed by computers connected to the Internet. These rules include encryption, which guards against eavesdropping; data integrity, which assures that your communications aren't tampered with during transmission; and authentication, which verifies that the party actually receiving your communication is who it claims to be. In addition to our SSL technology, we urge you to close your browser window after shopping online to ensure you are logged out of your visit and/or online account. This is especially important when you are sharing a computer, or using a computer with public access.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our bookkeeping clerk or a customer service representative) are granted access to Personally Identifiable Information.

Notification of Policy Changes

If we decide to make material changes to our privacy policy, in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. The effective date of the current privacy policy is May 2006.